• 
  15 hours ago

  Great service from start to finish. Really well looked after by everyone in the team. Nothing was to much for them.

  matthew ward Wilson and Co Vauxhall Grimsby
• 
  1 day ago

  From the moment we arrived to the time we drove away the service was second to none.Richard was amazing very friendly and professional everything explained in detail including the car which was easily understood,a true asset to this amazing company,would recommend without hesitation.First class dealership 11/10.

  Val Wright Drayton Motors Kia Louth
• 
  1 day ago

  Wow! Found a used car using KIA’s website. The staff is really helpful and understanding. Adrian! Thank you for making the whole pricess so easy and seemless. It was worth travelling to Grantham for 160 miles return trip.

  Hafez Majeed Drayton Motors Kia Grantham
• 
  1 day ago

  Amazing experience buying my new Kia Sportage. Adrian has really looked after me during the whole process of buying my new car. Highly recommend Drayton Motors Grantham

  Louise Griffiths Drayton Motors Kia Grantham
• 
  1 day ago

  Got to have been one the best experiences buying a new car I have ever had many than yous to Adrian

  Roger Webster Drayton Motors Kia Grantham
• 
  2 days ago

  The part department is a shambles never get back to you after leaving numerous messages perry's at bury on point unlike Wilson of bolton

  Saeed Khan Wilson and Co Vauxhall Bolton
• 
  2 days ago

  Very friendly staff. 1pm is rush time there, but very accommodating staff.

  Sagir Safar Wilson and Co Vauxhall Bolton
• 
  2 days ago

  Good and attentive service from Ros, Zoe & Raj. Chris Pavlou is a generous and helpful member of the management team. Thanks to all concerned.

  Jack Franks Drayton Motors Kia Scunthorpe
• 
  2 days ago

  Purchased my Kia Ceed on 14/5/24 sale went very smoothly thanks to salesman Raj and the team would certainly recommend Drayton motors well worth a visit

  Keith Ella Drayton Motors Kia Scunthorpe
• 
  3 days ago Irene Foster Drayton Motors Kia Boston
  Response from RJTK Automotive 3 days ago

  Irene, Thank you for taking the time to leave this five star review, we really do appreciate it. All the best from the team here at Drayton motors.

• 
  3 days ago

  Felt so comfortable with Sean in Louth dealing with out new motorbility application such a knowledgeable guy felt as if we have known him all our lives , whatever he gets paid it need increasing as not many younger generation can talk so knowledgeable

  michael coulthard Drayton Motors Kia Louth
  Response from RJTK Automotive 3 days ago

  Hi Michael. Thank you so much for your lovely review about your experience with Sean, it truly is appreciated! I absolutely agree with you that Sean certainly makes people feel at ease and can chat with most people - I'm so pleased that you felt comfortable and happy with us! We look forward to seeing you again when you collect your new car! Lee Jones (Head of Business).

• 
  3 days ago

  Absolutely excellent team. Brilliant customer care and service. Many thanks to Richard Smith for excellent communication and guidance throughout my transaction Richard you are simply the best. Big thanks to Richard and all the team you look after your customers and ensure everything is right and suitable to their needs. Thank you also to the Manager and Claire Always great service. Many thanks Rita Evans

  Rita Evans Drayton Motors Kia Louth
  Response from RJTK Automotive 3 days ago

  Hi Rita. Thank you so much for your amazing review - it was an absolute pleasure to read! I am certain that Richard will be thrilled when he reads this, but honestly Rita, it is always our pleasure to look after you! Thank you also for taking the time to praise our Management team and Claire in Service too, it's very much appreciated! Enjoy your new car! Lee Jones (Head of Business).

• 
  4 days ago

  Disappointing

  Jerry Hoppy Drayton Motors Used Cars Grantham
• 
  4 days ago

  4 weeks to take delivery of a used carI will start by saying that looking for the vehicle to purchase the salesman couldn’t do enough and am more than happy with this section the purchase. This however is where it seemed to go wrong , I was promised a delivery time of 4 days which turned into a week then into 2 then eventually into the 4 week delivery . I found the salesman to be quite rude at times and unprofessional often given me excuses which another sales team member told me was wrong. 4 weeks later and I took delivery of the vehicle only to hear a knocking noise driving it away and when I took it back to the salesman the only answer he had wasdo you want to return the vehiclewhich was not the answer I was looking for. 2 days later I collected it from the service department and I will say the service department have been great in my view , they were honest with me , informed me what the issue was and how’d they sorted it. Explained to me the costs of what’s happened which only proves the salesman’s lies. So the service department were outstanding and there is no issue with them at all from my view. Drayton motors did give me a car to use (picanto) while I was waiting for my car. I did speak to the manager and the general manager eventually who apparently didn’t know anything about what was happening and the delays but offered no resolution to the matter. I was never offered an apology or any form of compensation for the delays and issues. To put this into perspective we as a household bought another vehicle from a different main dealer and ordered it on the Friday and collected on the Monday with gifts and a full tank of full as a thank you for purchasing from them. No it’s not about what you can get out of a company but the little gestures go along way

  Richard Rees Drayton Motors Kia Louth
  Response from RJTK Automotive 4 days ago

  Hi Mr Rees. Firstly, I do wish to begin by saying sorry that you’ve felt the need to leave us a negative review despite our best efforts for you. It’s never our intention to make customers feel this way, but we certainly tried our best to ensure you were satisfied. If I may, I would like to make things a bit clearer to re-emphasise why the delay occurred. Initially, you purchased the vehicle in good faith from us here at Louth on the 5th April, but with it being located at our Bolton dealership at point of sale. We had to wait a little while for the vehicle to arrive given the distance and logistics between the two sites so that didn’t help and it finally arrived with us on the 15th April. It also didn’t help that the vehicle had only just come in to stock at our Bolton dealership so hadn’t yet been mechanically or cosmetically prepared. Upon arrival, as we are all aware, it became apparent that it required extensive preparation to make sure that it was of the best condition for you. We prepare all of our used vehicles to the highest standard and take great pride in making sure that all Warranty work is carried out, any Recalls are sorted and any further preparation that falls below standard is sorted. Upon collection on the 26th April, and only this long as you had prior commitments, as you mentioned, it became apparent that the Sales Executive you mentioned did get a little confused with what work had been carried out. However, as we both discussed on the day, it wasn’t intentional – it was simply down to him trying to reassure you that we had gone to great lengths to ensure your happiness and had prepared the vehicle correctly for you. I’m also gutted to hear that you found him rude, that is probably one of the only times I’ve ever heard that turn of phrase with regards to this individual in the almost 20 years I’ve known and worked with him in the motor trade. I can only apologise, but I know full well that that isn’t in his nature. I would also like to touch on the gesture you mentioned that we didn’t offer, but we certainly tried our absolute best to keep you happy and mobile at all times with the use of a car – I can assure you there’s not many other dealerships out there that would go to the lengths we did to try and ensure you complete satisfaction. I would also like to point out that I offered an apology to you the day that I met you as well, but also tried to reassure you that it was all for the best and to prepare the car to the highest standard. Finally, with regards to the offer of returning the vehicle and the offer of buying it back from you, I would also say that we did that to continue to show good faith given how your patience had been tested. We were always up front with you to give you the chance to find another vehicle or dealership to purchase a car from and held up no barriers at any time to make you go ahead with the purchase. We offered this mid sale and we offered it post sale to show the upmost good faith and our commitment to providing you with an excellent car that would suit your needs. I wish you all the very best with the vehicle and the door is always open for you should you ever need us in the future. Lee Jones (Head of Business).

• 
  4 days ago

  A big thankyou to Drayton Motors and especially Megan Anthony and Troy Eldred for finding our perfect Vitara. They were happy for us to test drive a few vehicles , in order to determine what our actual priority was. We were kept updated about any vehicles they thought we may be interested in and although we had quite a list of requirements we got there in the end! Troy Eldred spent lots of time and effort finding our perfect vehicle and despite being new to Suzuki he made us feel very at ease and answered any queries we had. He is one of the nicest salespeople we have dealt with and we did not feel at all pressured into "compromisingor settling for "2nd best" just so they had a sale. Would definately recommend them .

  Debra Motley Drayton Motors Suzuki Boston
• 
  4 days ago

  New car purchased, everything went really smoothly from start to finish. Could not be happier with the service. Would recommend to anyone.

  Gary Codd Wilson and Co Vauxhall Grimsby
• 
  4 days ago

  We found Sean very friendly and helpful. He realised we were unlikely to buy a vehicle from them but still generously gave his time to show us the EV6. It’s only fair to say, we don’t intend to buy a car from any main dealer again, so this is not a negative against Drayton Motors in Louth.

  Jack Franks Drayton Motors Kia Louth
  Response from RJTK Automotive 4 days ago

  Hi Jack. Thank you so much for your kind feedback about Sean and how he treated you whilst you were looking around the EV6, you were absolutely more than welcome and are still more than welcome to visit us again despite your intentions not to use a main dealer again. I believe your intentions may be to lease a vehicle moving forward, and as a Kia Main Dealer, we have access to some of the most competitive of rates - so please don't dismiss the idea of sourcing your next car from us without us trying to look after you in the first place. Again, I would like to thank you for your lovely review and wish you all the very best for the future. Lee Jones (Head of Business).

• 
  5 days ago Pete Mullenger Drayton Motors Suzuki Boston
• 
  5 days ago Sofka Sergeeva Wilson and Co Vauxhall Bolton
  Response from RJTK Automotive 5 days ago

  Hi, I am really very sorry that you have not had a great experience but cant see what the issue has been as you haven't explained but i would be more than happy to meet with you and talk through this to find the right solution, again i am sorry the experience hasnt been as you would have expected and we can sort this out. Regards Jonathan

• 
  6 days ago

  Bought a Hyundai i20 from here today! Really happy with the service received from Raymon, really friendly and not pushy at all. Felt confident buying from here cars are well checked over and was given a service and MOT on the car as had less than 6 months on both.

  Beth Ashmore Wilson and Co Vauxhall Bolton
  Response from RJTK Automotive 5 days ago

  Hello Beth, Thank you for your comment. We are glad that we met your expectations because it's our ambition to operate in this manner every day. Best regards, Jonathan ????

• 
  6 days ago

  Spent £7,500 on a Vauxhall Astra Tourer '64 in February to only find out in May that the air con was faulty (blowing warm) confirmed by Halfords for free btw. When i emailed Bolton & Co. I was ignored, i phoned them up and was asked "did you buy our service plan/warranty?" and if not it would cost £168 just to look at it. What a cheek! You just expect some level of service within 3 months from a Vauxhall Garagewont be buying from there again

  Martin Crombie Wilson and Co Vauxhall Bolton
  Response from RJTK Automotive 5 days ago

  Hello, Thank you for informing us about this problem. We will take necessary measures to correct this and sincerely apologise for the inconvenience experienced. Regards, Jonathan

• 
  6 days ago

  Great communication from Troy from start to finish. Easy and efficient buying process. Nothing is too much trouble, before, during and even after purchase. The car we purchased has so far been excellent. Obviously confident in the quality of their vehicles they keep checking the client is 100% happy at each stage. A very positive atmosphere at the dealership from both staff and customers. A strong reputation and years of history at the site all make for a very reassuring purchase. With the excellent Suzuki warranty and service plan in place we hope to have a long and happy relationship with this dealer.

  Jason T Drayton Motors Suzuki Boston
• 
  1 week ago

  Bought from online and Troy made the whole experience a smooth one. They were competitive with my trade in and did everything they could to keep to my budget! When driving to pick up my car the whole team have made a lovely atmosphere and had great customer service every step of the way! Thanks guys - I’m just sorry I don’t live closer.

  Sarah Ashwood Drayton Motors Suzuki Boston
• 
  1 week ago

  Drayton Motors, LouthA long way from home for me, 205 mikes), but worth every penny to go & view a Kia at Drayton Motors. The car was exactly the spec & colour I was looking for. It was a long drive to view the car, but it was spot on. Not a mark on the vehicle & exactly as described. The salesman I dealt with was Sean & he was very professional & very welcoming. He was not pushy in any way whatsoever. He answered all my questions & made the process of buying very easy. I went back a week later to collect the car. I was picked up from Grimsby Railway Station by Steve, from Drayton Motors, who was also very nice. My new car was gleaming on arrival at the showroom & I honestly could not be happier. Thanks to everyone, especially Sean, you are a credit to the company

  George Hassell Drayton Motors Kia Louth
  Response from RJTK Automotive 5 days ago

  Hi George. Firstly, thank you so much for taking the time out of your day to leave us such a wonderful review, it truly was amazing to read! We are so happy that the trust you placed in us was duly repaid by Sean and everyone else you encountered when dealing with us, that's exactly how it should be and exactly how we set out to deliver outstanding customer care - all to see that smile on people's faces! Should you ever need us again in the future, we will always be on hand to do so - just pick up the phone or send us an email and we will be there for you! Once again, thank you so much and we hope you enjoy your new car for years to come! Lee Jones (Head of Business).

• 
  1 week ago

  1st Class experience at Drayton Motors Scunthorpe, Albert was knowledgeable, helpful & kept me informed every step of the way. Couldn't be happier! Made changing cars stressless, thank you!

  Rebecca Dale Drayton Motors Kia Scunthorpe
  Response from RJTK Automotive 5 days ago

  Rebecca Dale, your wonderful feedback and rating mean a lot to us. kind regards Drayton KIA Scunthorpe

• 
  1 week ago

  I bought a Kia Ceed on 9th of May 2024 and dealt with a gentleman called Kyle Dancer, he talked to me and asked what I was looking for, once we had discussed this we went out to look at various cars, I found one that I liked so we went for a test drive and that was the one. Kyle sorted out all the paperwork re taxing etc and made it such an easy transition. I would recommend Drayton Motors if you are looking to change your car and Kyle is the person to see for great customer service. Thank you Kyle I love my car!

  Jane Ellerby Drayton Motors Kia Scunthorpe
  Response from RJTK Automotive 5 days ago

  Jane Ellerby, thank you for your kind words and this wonderful review! kind regards Drayton KIA Scunthorpe

• 
  1 week ago

  Pleasant staff very friendly

  margaret spedding Drayton Motors Kia Louth
  Response from RJTK Automotive 1 week ago

  Hi Margaret. Thank you so much for your lovely 5 star review - it truly is appreciated! We look forward to seeing you again in the future! All the best, Lee Jones (Head of Business).

• 
  1 week ago

  We would like to say despite getting passed from pillar to post we have had a brilliant buying experience. Our car arrived after approx 4 months soon than we expected. Damian started the process and he left. Sean Faggetter took over and gave us an excellent experience super friendly and we really appreciate his help. Thanks.

  Geoffrey Biggs Drayton Motors Kia Louth
  Response from RJTK Automotive 1 week ago

  Hi Mr Biggs. Thank you so much for your lovely 5 star review! I am sorry that you had to go through the process of being looked after by two separate people, it was simply beyond our control, but I am so pleased that Sean continued Damian's great work and served you well! We really hope you enjoy your new Sportage and will look forward to seeing you when its due its first service! All the very best, Lee Jones (Head of Business).

• 
  1 week ago

  Great experience buying my used car, from start to finish. Top notch customer service, thanks Ray Dolan.

  Colin Askew Wilson and Co Vauxhall Bolton
  Response from RJTK Automotive 1 week ago

  Hello Colin, Thank you for your positive evaluation! We are glad you had a good time with us. We work hard to provide excellent service to our customers and your feedback encourages us to continue on this path. We hope to see you again soon. Wilson and Co Vauxhall Bolton Regards Jonathan ????

• 
  1 week ago

  Recently visited Grimsby Vauxhall and had an outstanding experience, largely thanks to Jason. He was incredibly helpful, knowledgeable, and went above and beyond to ensure I had all the information I needed to make an informed decision. His attention to detail and customer care were truly exceptional. I highly recommend visiting Grimsby Vauxhall if you're looking for professional service and a team that genuinely cares about your needs. Thanks again, Jason!

  Emma Holland Wilson and Co Vauxhall Grimsby
  Response from RJTK Automotive 1 week ago

  Thank you for your fantastic review! We're glad Jason provided you with outstanding service. Your praise really does motivate us to strive for excellence. We look forward to seeing you again at Grimsby Vauxhall!

No reviews available